Go to ParentSquare - Sign-In. You can also install the ParentSquare app on your smartphone (available in the Apple App Store and Google Play) and follow the prompts to sign up.

Tip!  Use your email or the phone number that you have provided to your school and is in our Home Access system to set up your account otherwise ParentSquare will not be able to link your account to your student's information. Your email/phone number must match contact details in the school's database for this to work.

Tip! If your contact details aren't recognized, contact your school to get them added. After they update your information in their database, the new contact details will appear in ParentSquare after the next daily sync, and you will be able to create an account.

Q: What is ParentSquare?
A:  ParentSquare, is a new communication platform that will allow Brainerd Public Schools to unify all parent and guardian communication from the district, schools, classrooms, and school activity groups under one umbrella. Click here to watch a short video.  (Video en español)

Q: Is ParentSquare replacing Skylert?
A:  Yes, ParentSquare is replacing our previous platform “Skylert” (not to be confused with our student information system, Skyward), but will have the ability to be used for much more! Instead of multiple platforms being used across the district, every method of communication will be in one place to make it easier for our teachers, students, and families.  

Q: Why didn't I receive a ParentSquare invite?
A: ParentSquare invites will be sent at the beginning of the 2024-2025 school year. These will be sent via email and text using the information on file in our student information system, Skyward. If you did not receive a ParentSquare invite, we may have the wrong contact information on file. Please update your contact information through Skyward Family Access. Your can find directions by visiting on this link. The contact information in Skyward syncs nightly with ParentSquare to update information. You do not need an invite to register your ParentSquare account, just go to ParentSquare, click Sign In, and then register your account with the email or phone number on file with your student's school.

Q: Why doesn't my ParentSquare invite link work?
A: Those invitation links only last for 24 hours. You do not need to wait for a new invitation!  You can proceed to the ParentSquare log on page and create your account with the same email address at which you would have received an invite.

Q: Do I have to use ParentSquare on my SmartPhone?
A: No, if you prefer, you can navigate to ParentSquare - Sign-In from a computer and do all of the same ParentSquare activities.

Q: How do I find the ParentSquare app?
A: ParentSquare is available for Apple devices here: Apple App Store, and Android devices here: Google Play.

Q: If I change my contact information (phone number, email address), how long does it take until that change is in effect?
A: It can take up to 24 hours for your contact information to be synced from Skyward to ParentSquare.

Q: My email is correct in ParentSquare. Why am I not receiving emails?
A: Please check your spam to see if any ParentSquare messages ended up there, and mark them as “Not Spam.” Also, add donotreply@parentsquare.com to your email contacts so your server recognizes our messages. If you still are not receiving emails, please contact support@parentsquare.com.

Q: Will all teachers be using ParentSquare for home-to-school communication this year?
A: ParentSquare will be the main source of communication for the district. However, this method of communication might not be utilized by all classrooms right away. This is a new platform, so please be patient.

Q: Is it possible to contact my child's teacher directly and privately? How does that work?
A: At this time, we will not be using the Direct Messaging feature of ParentSquare. Look for that function to be enabled in the future.

Q: I am getting too many messages from ParentSquare, is it possible to receive fewer notifications?
A: Yes, you can customize your notification settings by going to your homepage and clicking on your name in the top right corner and selecting "My Account" from the drop down menu. On your account page, you can find your notification settings in the top right corner and click "Change This" to customize your notifications. If you are receiving too many notifications, try changing to the “Digest” setting where you will only receive one condensed message in the evening. Here is a help article on changing your notification settings.

Q: Do I have to create a ParentSquare account?  
A: No. But, what a registered user can see and have access to and what a non-registered user can see and have access to will be different. For a detailed list of registered vs non-registered please click here to view an article on registration settings.

Q: I can’t sign into ParentSquare. What is the first step?
A: If you can't sign into ParentSquare with your email or phone number, please check your contact information in contact your school office to make sure your contact information is correct in Skyward Family Access, as data syncs nightly from Skyward to ParentSquare. You can find directions by visiting on this link. Please contact your child’s school if you need assistance.

Q: I can sign into ParentSquare but need to make adjustments to my account. Where do I go to make changes?  
A: Check your email and phone number in ParentSquare. Click on your name in the top right and click My Account. If corrections need to be made, they need to be done through Skyward Family Access, as data syncs nightly to ParentSquare. You can find directions by visiting on this link. Please contact your child’s school if you need assistance.

Q: Why am I not getting notifications?
A: Check your ParentSquare Notification Preferences on My Account page. Are your notification preferences on? Check your spam folder for emails from donotreply@parentsquare.com.
Add the domain ParentSquare.com or the email address donotreply@parentsquare.com  to the safe senders list in your email client (Gmail, Yahoo, aol, etc.) You can google how to do this.

If using Gmail: Go to Settings. At the bottom of the pane, click Mail. In the left pane, select Mail > Accounts > Block or Allow.

Under Blocked Senders, select the address or domain you want to unblock, and then select.

Text the word START to 66458. This will resume text messaging to your phone.

Q: How do I change my ParentSquare password?
A: Please go to ParentSquare and on the login page click "Forgot Password." Put in your email or phone number and you will be sent a link to reset your password.

Q: English is not my first language. How can I receive content in my native language?
A: You can customize your language settings by going to "My Account" and clicking "Change This" under language settings. From there, you can choose any language you prefer from the drop down menu and you will start to receive content in that language. Here is a help article on how to change your language settings.