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Who to Contact

Questions, Concerns, and Suggestions

  • Brainerd Public Schools (BPS) values healthy relationships and equipping all adults to support our students’ learning and growth. We encourage strong partnerships and are focused on solutions and equity. Coming together to find solutions, when one person/group has questions or concerns, is how we best serve each other and our students, families, staff, and learning community. 
  • BPS seeks to promote communication and clear processes for resolving issues or addressing questions that may arise. The steps outlined below support direct, open, and respectful interactions so that problems and concerns can be worked out quickly and efficiently.
  • Questions or concerns should start with the staff member or members listed in Step 1, as that person will usually have the most information. We understand that, at times, additional personnel may need to be involved to resolve specific situations.
  • Contact information for staff members and other key contacts is linked below. If you have a question or concern, please follow the steps under the relevant topic. We understand that unique situations, though rare, may arise that are not listed below. In such a unique situation, we recommend starting with the building principal. 
  • BPS makes every effort to respond to requests or concerns as quickly as possible. Please allow 2 business days for educators, teachers, supervisors, and administrators to respond to queries.
     


Your questions and concerns matter. BPS is here to support you. 

If you suspect a child under the age of 18 is being abused or neglected, please call: 

The Childhelp National Child Abuse Hotline at 1-800-422-4453 (available 24 hours a day, 7 days a week). In Crow Wing County, call 218-824-1140 (available Monday through Friday, 8 AM to 4:30 PM; after-hours reports can be made by calling the Crow Wing Sheriff’s Department at 218-829-4749).

If you believe a child is in imminent danger, CALL 911 immediately.

  • English: “Call 911 if this is an emergency.”
  • Ojibwe: "Ganoozh nayaadamaagejig 911."
  • Spanish: "Llama al 911 si hay una emergencia."
  • French: "Appelez le 911 en cas d'urgence."
  • German: "Rufen Sie 911 im Notfall an."
  • Italian: "Chiama il 911 se c'è un'emergenza."
  • Portuguese: "Ligue para o 911 se houver uma emergência."
  • Mandarin Chinese: "如果发生紧急情况，请拨打911." (Rúguǒ fāshēng jǐnjí qíngkuàng, qǐng bōdǎ 911.)
  • Arabic: "اتصل بالـ911 في حالة الطوارئ." (Ittasil bil-911 fi halat al-tawari.)
  • Russian: "Позвоните на 911 в экстренной ситуации." (Pozvonite na 911 v ekstrennoy situatsii.)

  • STEP 1: Advisor; if not resolved…

    STEP 2: Director of Activities; if not resolved…

    STEP 3: Building Principal; if not resolved…

    STEP 4: Superintendent

  • STEP 1: Coach; if not resolved…

    STEP 2: Director of Activities; if not resolved…

    STEP 3: Building Principal; if not resolved…

    STEP 4: Superintendent

  • STEP 1: Accountant; if not resolved…

    STEP 2: Director of Business Services; if not resolved…

    STEP 3: Superintendent

  • STEP 1: Building Principal; if not resolved…

    STEP 2: Director of Buildings and Grounds; if not resolved…

    STEP 3: Superintendent

  • STEP 1: Human Resources Specialist; if not resolved…

    STEP 2: Director of Human Resources; if not resolved…

    STEP 3: Superintendent

  • (procedures, behaviors, grades, etc.)

    For Early Learning - Grades 4:

    STEP 1: Classroom Teacher; if not resolved…

    STEP 2: Building Principal; if not resolved…

    STEP 3: Executive Director of Schools; if not resolved…

    STEP 4: Superintendent

    For Grades 5-12:

    STEP 1: Classroom Teacher; if not resolved…

    STEP 2: Curriculum Leader; if not resolved…

    STEP 3: Building Principal; if not resolved…

    STEP 4: Executive Director of Schools; if not resolved…

    STEP 5: Superintendent

  • STEP 1: Instructor; if not resolved…

    STEP 2: Program Coordinator; if not resolved…

    STEP 3: Director of Community Education; if not resolved…

    STEP 4: Superintendent

  • (Subject matter being taught, teaching strategies, textbooks and materials used, etc.)

    For Early Learning - Grades 4:

    STEP 1: Classroom Teacher; if not resolved…

    STEP 2: Building Principal; if not resolved…

    STEP 3: Director of Teaching and Learning; if not resolved…

    STEP 4: Superintendent

    For Grades 5-12:

    STEP 1: Classroom Teacher; if not resolved…

    STEP 2: Department Chair; if not resolved…

    STEP 3: Building Principal; if not resolved…

    STEP 4: Director of Teaching and Learning; if not resolved…

    STEP 5: Superintendent

  • STEP 1: (Use is during school hours) Building Principal; if not resolved…

    STEP 1: (Use is outside of school hours) Director of Community Education; if not resolved…

    STEP 2: Superintendent 

  • STEP 1: Building Principal; if not resolved…

    STEP 2: Director of Human Resources; if not resolved…

    STEP 3: Superintendent

  • STEP 1: School Nurse; if not resolved…

    STEP 2: District Nurse; if not resolved…

    STEP 3: Building Principal; if not resolved…

    STEP 4: Superintendent

  • (payment, menu, services, etc.)

    STEP 1: Cook Manager; if not resolved…

    STEP 2: Nutrition Services Coordinator; if not resolved…

    STEP 3: Director of Nutrition Services; if not resolved…

    STEP 4: Superintendent

  • STEP 1: Director of Human Resources; if not resolved…

    STEP 2: Superintendent

  • STEP 1: School Counselor; if not resolved...

    STEP 2: Building Administration (principal or vice principal); if not resolved...

    STEP 3: Executive Director of Schools; if not resolved...

    STEP 4: Superintendent

  • STEP 1: Staff Member; if not resolved…

    STEP 2: Building Principal; if not resolved…

    STEP 3: Director of Human Resources; if not resolved…

    STEP 4: Superintendent

  • STEP 1: Building Principal; if not resolved…

    STEP 2: Director of Buildings and Grounds; if not resolved…

    STEP 3: Superintendent

  • STEP 1: Teacher or related service provider; if not resolved…

    STEP 2: Case manager/Child Study Team member; if not resolved...

    STEP 3: Building Principal; if not resolved...

    STEP 4: Assistant Director of Special Education; if not resolved...

    STEP 5: Executive Director of Special Education; if not resolved...

    STEP 6: Superintendent

  • (Pickup, route problems, dropoff, etc.)

    STEP 1: Director of Transportation; if not resolved

    STEP 2: Superintendent

  • (Behavior on school buses, etc.)

    STEP 1: Reichert Bus Service: if not resolved…

    STEP 2: Director of Transportation; if not resolved…

    STEP 3: Building Principal; if not resolved…

    STEP 5: Superintendent

  • The Office of the Superintendent coordinates communication with school board members. Please copy Kelli Forsythe at Kelli.Forsythe@isd181.org on all correspondence to board members. For formal events, invitations should be directed to the chair (with a copy to Kelli) who will designate which board member will attend. For informal events, contact Kelli directly to arrange for school board participation. Kelli may also provide support with accessing board policies, regular and special board meetings, agendas, and minutes as well as how to become a board member.